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He clearly stepped over the line. Well, just TRY holding them accountable for their bait and switch like actions. All of these guys need to be sent to charm school ! Most of these comments about Kanter having poor service are correct. I received a call from [redacted] in customer service on 4/15 or 16 to clarify some information on the order form. add photos or videos of Kanter Auto Products. He was spewing all the left wing lies that the media spread like a puppet and i did not wish to engage I just wanted my fuel pumps. we then called Dan Winget and he has since taken care of everything. Get more reviews from your customers with BirdEye. If you wish, you may update it before sending it.] I PURCHASED A BRAKE MASTER CYLINDER FROM THEM 5 YEARS AGO, IT FROZE UP AND I RETURNED IT UNDER THEIR "LIFE TIME WARRANTY". Many of our parts are newly reproduced, such … Learn how to enable cookies. Too bad there are people out there like this. In this day and age after an order is placed I expect it to ship the same or next day. If you wish, you may update it before sending it.] The business can thrive into the future if positive change moves the company into today's faster pace and Agile practices. Restore your car and keep it on the road with quality parts available only from Kanter. Know more about this business than we do? My first order was screwed up and you'd think to correct that they'd have gotten the parts they left out quickly, but even then I ordered on Monday AM and they did not leave till Thursday. I called to get a transmission mount from kanter, and received the WORST customer service EVER from a guy named "J.W." Jason Gough on March 02, 2014. Rick Thomas San Antonio Texas 1936 dodge, Learn how the BirdEye Score® is calculated. Thanks Dan for taking care of this. Thanks Kanter Boys for doing it once and doing it right. All rights reserved (About Us). WE gave you a choice and you chose to have rebuild it for $50. They charge your credit card for parts, most of which they do NOT have in stock OR they are the middle man for another parts dealer OR your order is "lost" to be discovered weeks later "in our warehouse". I currently still do not have the complete kit nor do I believe I will ever receive it . Neutral Reviewer14844745 Sign in to contact user • Nov 30, 2019. Maybee they should clearly state how their products are poor quality Chinese junk!!! by members of an online car club. Kanter Auto Restoration for All Your Classic Car Needs From minor tune-ups to Concours-quality, frame-off restorations, you can trust Kanter for all of your Classic Auto Restoration and Service needs. They repackaged them under a different name and refused to take them back. All of our products feature a lifetime warranty against manufacturer's defects and we have a 30-day, "NO QUESTIONS ASKED" return policy. Thank you [redacted] Many, many thanks to all of you for your business over the years. rickwsbthomas on May 30, 2012. I contacted Kanter and they were replaced. Your trust is our top concern, so companies can't alter or remove reviews. Don’t! Glassdoor will not work properly unless browser cookie support is enabled. Their parts are priced fair and great for what you get . Response: I inquired about price and availability for a 1969 Buick Electra. Thank you so much for your Sincerely, runs in paint and poor quality paint in addition. merchantcircle. Kanter Auto Products has been catering to the antique auto enthusiast for over 50 years supplying antique and obsolete auto parts to keep American classics on the road. Carrying hard to find parts for Cadillac, Chevrolet, Oldsmobile, Pontiac, Ford, Lincoln, Mercury,Dodge, Chrysler and as well as lesser known automobiles makes such as AMC, Hudson, Packard, and Studebaker. On 7/29/14 the card had not yet been credited so I phoned the company again, only to receive voicemail. Not in the part itself, but trying to get my recore refund of $150.00 on order #8022. We process many thousands of orders each week and, while 99% of them reach the customer in a timely fashion with no errors, mistakes do happen from time to time. I thank Kanter Auto Products for responding to this complaint and ensure we will continue to have an amicable relationship as they have been a wonderful vendor for over 20 years, assisting me in numerous restorations. One would think that people restoring a classic car the product would be delivered finished for show but I the customer now have to strip this paint and have them proberly finished prior to use. It should be stated in the advertisement that the product has poor quality if that is what is delivered. We are always at your service please contact us with any comments, questions, or concerns. The customer service rep said all parts are tested. Customer service contacts and company information. 2 Kanter Auto Products reviews. They came with holes for the return springs that were so close to the end of the metal as to compromise their safe use. I guess I will have to start looking elsewhere. I have been dealing with this vendor for 20 years and believe them to have a good reputation. prior written permission of Advance Local. I just wish Kanter would be more specific in their product descriptions. No response at all. -> Kanter Auto Parts. I told him forget I'm going to drive there to pick up what I need .. I understand both Dan and fred are left wing persons which is unusual for a car people. We will be shipping the order with in a week. Immediately disappointed when parts arrived. Learn more about BirdEye. domestic cars from the 1930's to the 1980's. response from us which will confirm your email address and shortly after, Business must be good at kanter to lose another customer. For engine parts try egge machine. Are you Fing kidding !? Are you sure you want to remove this review from being featured for targeted profile? I recently had dealings with John, and he was very helpful. Kanter Auto Products Antique Auto Parts. I have never had a problem with the parts ordered from Kanter..until now! Kanter is your source for antique auto parts. I am a conservative and learned not to try to argue with left wing people. We are refunding the customers credit card.

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