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With the gold contacts facing down, push the SIM card into the slot until it clicks. When it becomes available, you should be able to access it with this link: Motorola Moto G 3rd Generation SIM/SD Card PCB Replacement. I got Moto G2 2nd Gen in Mar 2015. Announced Mar 2015. The phone was initially aimed at … I can help with Moto phone issues.Insert or remove SIM and memory cards - Moto G 2nd Generation,For assistance with 3rd Generation Moto G models, please visit,For assistance with the current models, please visit.For more information, watch a video on how to remove the cover:Your feedback helps to improve this site.© 2018 Motorola Mobility LLC. 4. Sim Card 2 slot was automatically disabled. Can you help me with that? A guide has been written to explain this process and will likely be published within two weeks. If you have a second SIM card slot, push second SIM card in slot until it clicks.In some countries, you can use a second SIM. If you have a second SIM card slot, push second SIM card into the slot until it clicks. Maybe borrow one from a friend - it is cheaper and easier then sending the phone off.I want to get my phone replaced. First Steps: Turn off and unplug the phone. I got Moto G2 2nd Gen in Mar 2015. I’m Moli, your virtual agent. However, for many new Moto G or Moto E owners, it can be frustrating to find the correct way to remove Moto G back cover … The Moto G uses a micro SIM card. Both my sims are microsims and not cut sims, so I don't see why this phone should give throw so many errors and not function normally.If you tried a reset and did NOT restore or install any apps, then it points to something on the phone. Pry the Motorola Band off to expose … I had entered 2 sims in the device and it worked fine initially but then it started showing errors. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. **The following information is for 1st and 2nd Generation Moto G models. If you can purchase a new SIM card reader, the piece is replaceable! You can have the phone serviced or replaced, but I would try another SIM first. Motorola Moto G 4G (2nd gen) Android smartphone. You should use only the SIM included with your Moto G or a replacement SIM approved by Motorola.https://survey.us.confirmit.com/wix/p3094745029.aspx,Insert or Remove SIM or Memory Cards - Moto G 3rd Gen,Insert or Remove SIM or Memory Cards - Moto G 4th Gen. Though both my sims are fine, at times both the networks are lost and remain like that for hours unless I restart the phone. moto 360 (2nd gen.) moto 360 (1st gen.) moto 360 sport ... Insert or remove SIM card and memory cards - Moto E 2nd Generation. You'll also need to … Now it has stopped detecting both the sims.For that, you will have to contact Motorola customer support.Yes having same problem 2nd sim slot stopped recognising sim after 2/12 of use ist slot works OK.Will take it back to dealer as still under warrantee.Please review our Guidelines before posting.Lenovo is committed to environmental leadership from operations to product design and recycling solutions.This website uses cookies. View all carriers that offer the Motorola Moto G ; TIP: When you are taking your current phone to a new carrier, it is called the Bring Your Own Phone (BYO) option. Motorola Moto G 4G Dual SIM (2nd gen) Android smartphone. The Motorola Band around the edge of the phone covers the SIM and memory card slots. Suddenly the network aignal goes out and no service message appears.The same sim that works in the first sim slot doesn't work in the second sim slot. My phone was working fine initially but after 5.0.2 update it became slow, also a lot of time network is lost. Yes! The problem started recently. My memory card which is working fine in other phones, is not detected in this phone.I strictly needed a dual sim phone and hence I had ordered this one. Announced Jan 2015. For Moto G (including Moto G 2nd Gen), the SIM card slot is under the back cover. Remove the Motorola Band. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.Put your finger in the charging port at the bottom of the phone.Press your thumb on the center of the back and pry the cover off.Push the SIM card in to release it - then it can slide out. You have to remove the Moto G back cover to put in your SD card. James A Motorola Moto G uses a Micro sized SIM Card.

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